Bank of Baroda – Sample question paper

15. Motivation means

a) Inspiring employees to perform better

b) Better communication skills

c) Sales Coaching

d) Market Research

e) None of these

16. In a Selling Process in today’s world?

a) Only standard products are sold

b) No customization required

c) the seller need not have product knowledge

d) the seller should aim at customer satisfaction

e) only quantum of sales matters

17. Find the true statement

a) Marketing is a waste of the employees’ time

b) Marketing is not required in India due to its vast population

c) Marketing involves additional work

d) Marketing involves team work

e) Marketing is not required today due to IT advancement

18. A Target market is

a) entire country

b) entire city

c) entire globe

d) that which consists of customers who need the identified product

e) all of these

19. Sales forecasting involves

a) Sales Planning

b) Sales Pricing

c) Distribution Channels

d) Consumer tastes

e) All of these

20. Which of the following product is being sold under the brand name ZODIAC

a) Shirts

b) Ties

c) Both A and B

d) Liberty

21. SWIFT – cars are being manufactured by

a) DCM

b) Maruti

c) Premier Automobiles

d) Hyundai

22. With you all the way is the slogan of

a) Vodafone

b) SBI

c) ICICI

d) Raymonds

23. Which company used the slogan “The complete Man”

a) DCM

b) GRASIM

c) RAYMONDS

d) VIMAL

24. Which brand uses the slogan “Made for each other” for its cigarettes?

a) Cavenders

b) Four Square

c) Red & White

d) Wills

25. Cross Selling means

a) Identifying customer needs

b) matching the products to customer needs

c) convincing the customers of product benefits

d) responding to questions and objections of customers

e) all of these

ANSWERS

1 (c)2 (a)3 (d)4 ( c)5 (d)

6 (e)7 (d)8 (b)9 (e)10 (c )

11 (e)12 (c)13 ( c)14 (b)15 (a)

16 (d)17 (d)18 (d)19 (e)20 (c)

21 (b)22 (b)23 (c)24 (d)25 (e)